All Pieces Fit – Billing Terms of Service (2025)

Effective Date: October 15, 2025
Applies To: All Pieces Fit Inc. & APF@Home
Purpose: To define billing, electronic consent, and payment responsibilities for clients and authorized representatives.

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1. Authorization for Payment

By providing a payment method or enrolling in services, the client (or guardian) authorizes All Pieces Fit (“the Company”) to securely store the card or bank information on file and to charge it for agreed services, including but not limited to attendant care, respite, transportation, CPR training, or administrative fees. Charges will appear as All Pieces Fit Inc. or APF@Home on statements.

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2. Electronic Statements and Communications

Clients agree to receive billing statements, payment confirmations, and related notices electronically via email or text message. Paper copies are available upon request by contacting the Company. Electronic delivery satisfies all notice and disclosure requirements.

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3. Automatic Payments and Recurring Billing

The Company may initiate recurring or scheduled charges for approved ongoing services. Clients will receive notification of upcoming recurring payments as required by law. Clients may revoke authorization or update payment details at any time by written request or via the Customer Portal.

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4. Card-on-File and Data Security

All payment information is encrypted and stored in compliance with PCI-DSS standards through Stripe, ADP, or Paylocity. The Company does not store raw card numbers locally. Clients remain responsible for maintaining sufficient funds or valid card status.

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5. Disputed Charges and Refunds

Any disputed charge must be reported within 10 business days of the transaction date by contacting the billing department at jamaalsmith@allpiecesfit.com or 219-525-4784. Refunds or credits, when applicable, will be processed within 10 business days following approval.

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6. Service Cancellation and Missed Appointments

Services canceled less than 24 hours in advance, or missed appointments, may be billed at the agreed session rate unless otherwise prohibited by law or payer contract.

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7. Communication Consent

By providing a phone number or email address, clients consent to receive appointment reminders, billing updates, and service notices via text, call, or email. Standard message/data rates may apply. Clients may opt out by replying “STOP” or emailing jamaalsmith@allpiecesfit.com.

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8. PHI and Confidentiality

When billing involves protected health information (PHI), the Company will safeguard such information in accordance with HIPAA and applicable Indiana confidentiality laws. Electronic billing communications will contain only the minimum necessary identifying details.

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9. Limitation of Liability

All Pieces Fit is not liable for delays, fees, or losses caused by third-party payment processors, banks, or communication service providers beyond its control.

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10. Acceptance of Terms

By signing, clicking “Agree,” or proceeding with payment through an electronic system (e.g., Stripe link or Customer Portal), the client or authorized representative acknowledges that they have read, understood, and agree to these billing terms and authorizations.

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If the client is a minor or has a legal guardian, the parent or guardian must also sign below to acknowledge these responsibilities and support their implementation.

 

Contact for Billing Questions

All Pieces Fit
8401 Ohio Street, Merrillville, IN 46410
219-525-4572 jamaalsmith@allpiecesfit.com